Get answers to our most frequently asked questions about our NET485 Products.

  • 1. Web page configuration settings do not take effect.

    This is a common caching problem found most often with Microsoft Internet Explorer. A good fix is to tell your browser to check for new versions of a web page with every visit to the page. Also make sure you are clicking on "ok" and "apply settings" after you are done changing a configuration in the web page configuration manager.

    To change your Internet Explorer settings:

    Click on Tools > Internet Options >

    Locate "Temporary Internet Files" and click "Settings"

    You will see: "Check for newer versions of stored pages"

    Select the radio button that says "Every visit to the page"

    Hit "ok" and "ok" again.

Grid Connect Helpdesk

How may we help you? Please fill in details below on your support issue, make sure to include which product you are having an issue with and a detailed description of your problem. We will get back to you as soon as possible.