Call us at (800) 975-4743 (USA Only) or (630) 245-1445

We have the best technical support degreed Engineers that know how to use our products. If our Tech Support cannot solve your problem, we will contact the design engineer or manufacturer to help find a resolution.

Frequently Asked Questions


Find answers to the most frequently asked questions about our products.
- Bluetooth FAQ
- Ethernet Sensors FAQ
- NET485 FAQ
- Serial RS232/NET232 FAQ
- Wi232 FAQ
- XPort FAQ

Grid Connect Helpdesk


How may we help you? We can talk, chat or email with you. You can call us during standard business hours to talk with an engineer, or you can have an on-line chat with them. For email, fill in the form below on your support issue. Please, make sure to include the product you are using and a detailed description of your problem. We will get back to you as soon as possible.

Grid Connect Helpdesk

How may we help you? Please fill in details below on your support issue, make sure to include which product you are having an issue with and a detailed description of your problem. We will get back to you as soon as possible.

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Call us at (800) 975-4743 (USA Only) or (630) 245-1445