Grid Connect, Inc.
1630 W. Diehl Road
Naperville, Illinois 60563 USA
+1 (800) 975-GRID (4743) USA Toll Free
+1 (630) 245-1445 Phone
+1 (630) 245-1717 Fax
This service is manned 8-6pm CST. After hours and when a representative is not available, clicking on the live chat will allow you to send a message which we will answer as soon as we can.
For questions about an order or problems with the website, use the form below or email: firstname.lastname@example.org
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Our goal is to always provide outstanding customer service, if you would like to share how a member of our team went above and beyond please do so at: email@example.com
Besides on-line and phone calls, orders can be placed by fax. Our fax number is +1 (630) 245-1717. For all inquiries about product info, pricing, or order status you can email us at firstname.lastname@example.org or call our main number at +1 (630) 245-1445.
Hours of Operation
Monday through Friday: 7:30am – 5:00pm (Central Standard Time). We are located in a western suburb of Chicago.
From O'Hare Airport or North: Take 294S about 12-14 miles to 88W to Route 59 Exit. Turn Left onto Route 59, one block to the light and turn left on Diehl Rd, the 2nd block we are on the corner of Diehl Rd. and Bond St., 1630 W. Diehl Rd.
From Midway Airport or South: Take 55S for about 10-15 miles to 355N (toll road) to I88 W to Route 59 Exit. Turn Left onto Route 59, one block to the light and turn left on Diehl Rd, the 2nd block we are on the corner of Diehl Rd. and Bond St., 1630 W. Diehl Rd.
If you are coming west on Diehl Rd from Naperville Rd, remember that you will go through Warrenville (Cantera) and back to Naperville. The address numbers will change and change back.
Grid Connect Helpdesk
How may we help you? Please fill in details below on your support issue, make sure to include which product you are having an issue with and a detailed description of your problem. We will get back to you as soon as possible.×